Zapier – My PT Hub

What is the Zapier Integration?

The Zapier Integration is a paid add-on that connects mypthub with 8,000+ external applications via Zapier's automation platform. It enables you to automate repetitive tasks - from client onboarding and lead capture to follow-up notifications and data syncing without manual intervention.

You can purchase the add-on from the Add-Ons page and connect in your mypthub account to Zapier via an OAuth flow. Once connected, you can use outbound triggers (events fired from mypthub) and inbound actions (data sent to MPTH) to build automated workflows ("Zaps").

What is the core functionality?

The integration provides two types of automation:

Outbound triggers (25) — MPTH fires events to Zapier when key actions occur (new client, check-in submitted, workout logged, etc.), which can then route to 8,000+ destination apps (Slack, Gmail, Google Sheets, CRMs, etc.)

Inbound actions (1) — The "Invite Customer" action allows external apps to create new client accounts in MPTH, enabling lead capture automation from sources like Facebook Lead Ads, Typeform, and CRMs

What are the key capabilities ?

Automated client onboarding from external lead sources

Real-time notifications to Slack, email, or SMS on client activity

Data syncing between MPTH and CRMs, spreadsheets, and marketing tools

Automated follow-ups triggered by client actions

How to connect to Zapier?

OAuth Flow

You can connect your mypthub account to Zapier via a standard OAuth flow. The connection experience has been designed to minimise friction:

If you are already logged into mypthub when the Zapier OAuth popup opens:

The system recognises the existing authenticated session

Displays your account details (name/email) with a "Continue" option

Provides a "Logout / Switch Account" option for connecting with different credentials

If no active session is detected, the standard email/password login form is shown

Connect to Zapier

After purchasing, you can access the Zapier settings page (Settings → Zapier) where you can initiate the connection. The modal has been simplified to 4 clear steps:

Click "Open Zapier Editor" below to get started

Create a Zap and select mypthub as your trigger app

Complete your Zap setup, then come back here and click "Check Connection" to verify

What are the available triggers and actions?

Triggers	Description
New Client Added	Triggers when a new client is created
Package Purchased	Triggers when a package is purchased
Package Purchase With Voucher	Triggers when a package is purchased with a voucher
Purchase Package Cancelled	Triggers when a package purchase is cancelled
Client Program Started	Triggers when an assigned program is started
Client Program Ends in 1 Day	Triggers one day before the program ends
Client Program Ends in 1 Week	Triggers one week before the program ends
Client Program Ended	Triggers when an assigned program has ended
Client Package Expires in One Week	Triggers when a client package is expiring in one week
Workout Completed	Triggers when a workout is logged/completed
Nutrition Logged	Triggers when nutrition is logged
Check-in Submitted	Triggers when a check-in is submitted
Client Metrics Updated	Triggers when a client adds or updates metrics
Client Progress Photos Uploaded	Triggers when a progress photo is updated
Habit Completed	Triggers when a habit is completed
Form Completed	Triggers when a form is completed
PARQ Submitted	Triggers when a Physical Activity Readiness Questionnaire is submitted
Client Added To Group	Triggers when a client is added to a client group
Client Removed From Group	Triggers when a client is removed from a client group
Client Added to Community	Triggers when a client is added or joins a community
Client Group Assigned to Program	Triggers when a client group is assigned to a program
Session Booked	Triggers when a session is booked for a client
Client Booked Into Event	Triggers when a client books themselves into an event
Trainer Booked Client Into An Event	Triggers when a trainer books a client into an event
Client Birthday	Triggers when a client has a birthday

There is also a helper trigger, Get Trainer Users, which fetches the list of trainer users for assignment (used as a dropdown in Zap configuration).

Action	Description
Invite Customer	Invites a new customer to your My PT Hub account. If the customer already has an account, they will receive an invitation email. If they are new, they will receive an email to set up their password.