• How to Add an Additional Trainer

    To add an additional trainer to your account you will first need to head to the marketplace and select 'add...

    Claire Luu
  • What is the Difference Between Deleting and Freezing a Client?

    When you freeze a client they will be placed in the frozen contact list and be taken out of the active cont...

    Claire Luu
  • Why can't I delete or freeze a client?

    If you are trying to freeze or delete a client and unable to do so, the most likely reason will be that the...

    Isabella Scott-Wilds
  • Different ways of onboarding clients

      The contacts feature is the main area where you can add clients and you are able to add all information n...

    Isabella Scott-Wilds
  • Freeze a client

    You can now freeze your client's accounts if they are taking a break from training with you! This will mean...

    Ryan Hallett
  • Trainer - How to view a clients logged habits

    You will need to head to the clients account and select habits.        You can then select each habit to s...

    Ryan Hallett
  • Information on additional trainers

    Access: - All additional trainers will have the same access as the admin, they will be able to see each oth...

    Ryan Hallett
  • Delete a client

    From your 'My Hub' page (please see below)  On the left hand side of your account, you will see the side me...

    Ryan Hallett
  • Reassign a client

    From your 'My Hub' page (please see below)  On the left hand side of your account, you will see the side me...

    Ryan Hallett
  • Gifting / Deducting Credits

    1. From your Hub begin by heading to the menu icon in the bottom-right of the app and selecting Contacts. ...

    Ryan Hallett
  • Edit / update a contacts details

    From your 'My Hub' page (please see below) On the left hand side of your account, you will see the side men...

    Ryan Hallett
  • View and use additional trainers workouts and nutrition plans

    From your 'My Hub' page (please see below) On the left hand side of your account, you will see the side men...

    Ryan Hallett
  • View if a contact has activated their account & resend activation email

    From your 'My Hub' page (please see below) On the left hand side of your account, you will see the side men...

    Ryan Hallett
  • View a client’s activity

    From your 'My Hub' page (please see below) On the left hand side of your account, you will see the side men...

    Ryan Hallett
  • View and edit a client’s Credits

    From your 'My Hub' page (please see below) On the left hand side of your account, you will see the side men...

    Ryan Hallett
  • Updating a client’s assigned plans (workouts, nutrition plans & programs)

    From your 'My Hub' page (please see below) On the left hand side of your account, you will see the side men...

    Ryan Hallett
  • Updating a client’s progress photos

    From your 'My Hub' page (please see below) On the left hand side of your account, you will see the side men...

    Ryan Hallett
  • Updating a client’s Files

    From your 'My Hub' page (please see below) On the left hand side of your account, you will see the side men...

    Ryan Hallett
  • Updating a client’s Forms

    From your 'My Hub' page (please see below) On the left hand side of your account, you will see the side men...

    Ryan Hallett
  • Updating a client’s Notes

    From your 'My Hub' page (please see below) On the left-hand side of your account, you will see the side men...

    Ryan Hallett
  • Updating a client’s Goals & Interests

    From your 'My Hub' page (please see below) On the left hand side of your account, you will see the side men...

    Ryan Hallett
  • Client Pool

    From your 'My Hub' page (please see below) On the left hand side of your account, you will see the side men...

    Ryan Hallett
  • Edit my clients time zone

    From your 'My Hub' page (please see below) On the left hand side of your account, you will see the side men...

    Ryan Hallett